Useful Contacts

How to contact us

Anyone wishing to speak to staff at our divisional or area offices can do so by calling one of the telephone numbers below:

• Llandrindod Wells*: 01597 823 777
• Caernarfon*: 01286 674 144
• Carmarthen*: 01267 225 300
• Brecon: 01874 625 123
• Swansea: 01792 310 436
• St Asaph: 01745 535 527
• Dolgellau: 01341 422 199
• Newtown: 01686 613 109
• Aberystwyth: 0300 062 2006
• Ffynnon Las, Cardiff: 029 2075 2222
• National Scrapie Plan Helpline: 08456 014 858
• Farming Connect Service Centre: 08456 000 813

*Please phone between 9am-4.30pm

For location of our offices, visit our Office Maps page.

For the very latest information on any disease outbreaks please phone one of the numbers above or visit www.wales.gov.uk/environmentandcountryside.

Useful bovine TB contacts

Should you have any questions or concerns about bovine TB please contact:

Your private vet

Alternatively try the Animal Health Helpline: 0844 8844600

Or your local Animal Health Office:

• Carmarthen: 01267 245 400
• Caernafon: 01286 674 144

Further information is available online at:

• Welsh Assembly Government - Bovine TB
• Animal Health
• Department for Environment, Food and Rural Affairs

Farming Connect

Farming Connect can provide one-to-one support, guidance, advice and training.

Contact us on 08456 000 813 or visit the Farming Connect website.

Rural stress support

• Farm Crisis Network: 0845 367 9990.
  Open daily 7am – 11pm.
• Royal Agricultural Benevolent Institution: 01865 727 888.
  Open Mon – Thurs 9am – 5pm, Fri 8.30am – 4.30pm. 24-hour answer machine.
• Rural Stress Helpline: 0845 094 8286.
  Open weekdays 9am – 5pm.
• Samaritans: 08457 909 090 or local numbers.
• Rural Support Wales
• Health at Work Advice Line Wales: 0800 107 0900.
  Manned 9am – 5pm weekdays. 24-hour ring back service.